android outlook server search not working

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Occasional Visitor

Installed outlook for android today and configured an IMAP account.

 

When doing a search no results show up even though all categories is checked. I am 100% sure there should be results as there are many emails on the server matchig the search query.

 

Is there a query language I should be aware of and be using or is the server search not working?

1 Reply

@diversity_ 

 

We had the same issue with all of our work Android phones with Outlook app V3.0.2

Permanent Fix: 

Simply uninstall the Outlook app from your Android phone,

Restart the phone,

Reinstall the Outlook app directly from Play Store,

Add the email account and login,

Let it sync for few minutes,

Try searching a keyword and it should work now.

 

If the issue still persists contact Microsoft exchange online support team. 

 

 

Regards,

Akshay