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All Mailbox Search

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Narayanan Ramanathan
Occasional Contributor

Outlook 2016 all mailbox search suddenly stopped working. Any suggestions ? Index rebuild, version update tried.

9 Replies
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Any particular error message you are getting? Do individual mailbox searches work, or folder-level ones?

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Individual mailbox or folder search works. But if you select all mailboxes blank result with no error

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Hi,

This was a known issue but was already fixed. Can you confirm your outlook version?

ISSUE
After updating Outlook or Office to version 16.0.8827.2062, searching using the All Mailboxes option shows no results.

STATUS: FIXED

The issue is fixed in Monthly Channel Version 1712 (Build 8827.2179). To get the latest update immediately, open Outlook and choose File > Office Account > Update Options > Update Now.

https://support.office.com/en-us/article/fixes-or-workarounds-for-recent-issues-in-outlook-for-windo...
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Version Outlook 2016 MSO (16.0.8431.2110) 32-bit

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Update Outlook to the latest version. Let me know if it works.

https://support.microsoft.com/en-us/help/4018296/march-6-2018-update-for-outlook-2016-kb4018296
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Error message - There are no products affected with this package installed on your system. Automatic update shows you have the latest version.

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Sorry I though you had a MSI installation.

You will have to update to monthly channel.

https://support.microsoft.com/en-gb/help/3185078/how-to-switch-from-semi-annual-channel-to-monthly-c...
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Updated to version Microsoft Outlook 2016 MSO (16.0.9029.2253)

 

Still all mailbox search not working.

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