When exporting deals, All lines are not Exported into Excel

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New Contributor

When we try to export deals, even if we choose "export ALL lines", it only exports 281 lines of deals and omit the rest. Seems to be random which deals it omits. We need to be able to export ALL deals and put them in excel so we can review the data. Is there a solution being explored to this problem?

5 Replies
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Hi Sacki,

 

Thanks for reporting this to us.

 

I'll check this with our relevant team to see if there is any limitation about the exporting in OCM. Will keep you updated.

 

Thanks,

Lance

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Hi Sacki,

 

We have been aware of the issue, and are investigating it now. I will keep you updated. Thanks.

 

Regards,

Johnny Zhang

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Any update on the issue?

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Hi Sacki,

 

Our relevant team is still working on the fix. I'll keep you updated once there is any update.

 

Thanks for your understanding.

Lance

Any update on this issue?