Still can't find Outlook CM Tab

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Occasional Visitor

I have added in option for release track in my admin panel to "First Release for Everyone". I do not know how to add the customer management tab to my outlook ribbon, so that I may set it up. I am also not able to find it as an option to add into customize my ribbon. 

 

Any help would be appreciated.

 

Thanks-

 

Tyler

2 Replies
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Hi Tyler,

 

Based on your description, I'd like to suggest you check the following first.

1. Please log into https://portal.office.com/account/#subscriptions, check if you have been assigned the OCM license.

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2. Log into OWA, and go to General > Manage add-ins, check whether the Outlook Customer Manager is turned on as below:

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Looking forward to your update.

 

Thanks,

Lance

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Hi Tyler,

 

Have you checked Lance's reply?

 

Thanks,
Kanjie