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sharing contacts on OCM

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Occasional Visitor

I have OCM on Two Clients in our organization and I am testing sharing,

I do not see the OCM group for sharing anywhere and when I share a contact by sliding over to YES in details it just reverts back to No when I check it again, and so sharing is not happening between the two. I also see an error "We had a problem creating the outlook customer manager group  on your behalf.

Any Ideas Anyone.

Noel

1 Reply
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Hi Noel547,

 

It is not feasible to share a contact group in OCM. However, we can share a contact in OCM via https://support.office.com/en-ie/article/share-information-in-outlook-customer-manager-4f26cc69-67da...

 

Regards,

Alan