sharing contacts on OCM

Occasional Visitor

I have OCM on Two Clients in our organization and I am testing sharing,

I do not see the OCM group for sharing anywhere and when I share a contact by sliding over to YES in details it just reverts back to No when I check it again, and so sharing is not happening between the two. I also see an error "We had a problem creating the outlook customer manager group  on your behalf.

Any Ideas Anyone.


1 Reply

Hi Noel547,


It is not feasible to share a contact group in OCM. However, we can share a contact in OCM via