I'm using Salesforce now and we're considering switching over to OCM, however it looks like the sidepanel only opens to the contact for the current email you have open. Is there a way to search for another contact or deal in the sidepanel? That would be very handy. Otherwise, I really can't see us moving over. It takes too many steps to go to the OCM add on, find another contact etc. Here is a snapshot of what the Salesforce Lightning for Outlook sidepanel looks like. You can search for any kind of record and add new ones. Thanks.