SOLVED

QuotaExceededError only on Outlook365 (2016)

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New Contributor

I'm getting the dreaded "Something went wrong QuotaExceedError" when trying to open OCM using my Outlook 365 (the application on my desktop).  However it seems to work when using the web version of Outlook 365.  I'm not sure how to make OCM work with my outlook.  Any ideas?

 

ocm errorocm error

1 Reply
Highlighted
Best Response confirmed by Larry Hughes (New Contributor)
Solution

Hi Larry,

 

OCM is integrated with IE browser. Please check if clear IE cache can solve the issue. 

 

Go to IE settings > General > Settings under Browsing history > Caches and databases.

Delete cache files for the website "outlookapps.com".

Then, restart Outlook 2016.

 

Regards,

Leo