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Popup email and envelope symbol

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Occasional Contributor

Hello I use outlook 365 with windows 10. If I receive a message and it is filtered with a rule and moved to a sub-folder of the incoming mail, I don't see the popup of the e-mail or even the envelope symbol on the notification bar or on the icon Outlook on the taskbar.
If the message arrives in the Inbox instead everything is regular. I need popups and icons to always appear

Thanks

2 Replies
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Solution

@Sergio_Ornaghi 

Hello Sergio,

 

Actually, when you create the inbox rule, you can add the following action to alert you:

  1. Play a specific sound.
  2. Display a specific message in the New Item Alert window
  3. Display a Desktop Alert.

Please see:

demo.PNG

Please try it in your side. Meanwhile, this is specific forum for Outlook Customer Manager (OCM), for any Office 365 for business online or client (Outlook) related issue, please go to here to ask a question. Thanks for your understanding and time.

 

Regards,

Rudy

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Hello Rudy,
Perfect
thanks regard