I am having an issues where Outlook is not pre-filling the first and last name of a contact when using Outlook Customer Manager on the iphone.
This is my work flow:
* Open an e-mail from a sender not in my OCM contacts.
* Click the name in the sender's e-mail and tap "Add to Contacts" (I am still in the outlook app)
* The First name is pre-filled with the sender's e-mail address vs. the First & Last name.
Is there a setting I need to change on my phone to auto-populate the sender's name when trying to add them to my Outlook Customer Manager contacts?
Everything auto-populates just fine on my Desktop.
This is expected in OCM on iPhone. As a workaround, please use desktop Outlook instead prior to using OCM on phone.