Outlook Customer Manager

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New Contributor

My Customer Manager service (launched within Outlook) is not working - just spins around endlessly… Hasn’t been fixed in over 2 weeks - what’s going on please ?

1 Reply
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Hi Philip,

 

Please clear the cache of your IE browser with the steps below and check if the issue can be fixed. 

                1. Please go to IE settings > General > Settings under Browsing history > Caches and databases. 

                2. Delete cache files for the website "outlookapps.com". 

                3. Then, restart Outlook 2016. 

 

If the problem persists, give us your detailed Outlook client version and a screenshot of the error.

 

Thanks,

Barry