Outlook Customer Manager's future

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New Contributor
What is the future for OCM? I am using but don't want to invest time loading data if it has no future ansnwont be supported.
4 Replies
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Likewise - we are assessing whether OCM is a viable tool for our business but cant invest the effort if it wont be supported in the future @ddallwitz 

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Hello Ddallwitz,

 

In this case, we strongly recommend you feedback your requirement to our related team via the below link:

https://outlook.uservoice.com/forums/407082-outlook-customer-manager

You can post/vote any idea about the OCM or post comments there.

 

Meanwhile, if you are running to any issues about OCM, feel free to let us know.

 

@NDean47, if you have any questions about the OCM, please also let us know. However, we suggest you create a new thread for them.

 

Regards,

Rudy

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@Rudy Xu I just posted a similar message on the link you provided.

I just want a simple answer to "Will OCM be supported over the next 3-5 years?"

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Hello Ddallwitz,

 

Thanks for your reply. As the OCM is enabled when you are assigned with the Office 365 Business Premium Subscription, we suppose it will be supported 5 or more years. Because we had not received any information about the OCM's lifetime before. So we can't deliver you the an exact answer.

 

However, please don't worry about it, if OCM indeed arrives its end of lifetime, we believe that Microsoft will issue an announcement in advance. Also, we think it makes sense that OCM will be changed to a more convenient, efficient product based on customers' requirement in future.

 

May I know if you also agree with us the above thoughts? Have a nice time.

 

Regards,

Rudy