05-29-2017 02:00 PM
05-30-2017 02:16 AM
We need to collect more information to investigate this issue. I have sent you private message and you can click the envelope icon in the right corner to access it.
05-31-2017 07:20 PM
I have received the log and reported the issue to our relevant team. They are investigating it now.
I will get back soon if there is any update.
Thanks for your patience.
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