May 29 2017 02:00 PM
May 30 2017 02:16 AM
We need to collect more information to investigate this issue. I have sent you private message and you can click the envelope icon in the right corner to access it.
May 31 2017 07:20 PM
I have received the log and reported the issue to our relevant team. They are investigating it now.
I will get back soon if there is any update.
Thanks for your patience.