Outlook customer manager not visible

Occasional Visitor

Hi I have business premium office 365 license. I have a Macbook Pro and its fully updated with office 365 and all addins are ticked. However outllok customer manager is not even visible. does anybody have a phone number or contact on how i can load this on and use it.

1 Reply

Hi Simon Panton,


Please log into https://portal.office.com/account/#subscriptions, check if you have been assigned the OCM license. 


Also, please contact your admin to check if OCM license has been assigned to you. Please check the following screenshots.