Outlook Customer Manager not loading

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Occasional Visitor

Hi, 

I wanted to have a try at OCM, but I can't get it to work.

Either on Oulook 2016 or Owa I've got a message "Sorry, we had a problem. Please try again."

I tried everything I found on other posts such as clearing IE cache or uninstalling and reinstalling the app, but nothing will do !

Thank you for your help.

 

Laurent

1 Reply
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Hi Laurent_BELIN,

 

For your scenario, please re-confirm whether your Office 365 account is a Business Premium account (having Office 365 Business Premium license).

 

Regards,

Alan