Outlook Customer Manager access by contact on Outlook for Mac via Office 365

New Contributor

I need to access Outlook Customer Manager content by contact.


I have MS Outlook for Mac, on an Office 365 subscription.


I have the Customer Manager add-in installed.  The button is present in the ribbon when reading email.


When in an email, I can access the Customer Manager functionality for the contact who sent me the email. I can create notes, tasks, calendar invites, and see past emails.


What I can’t do is access Customer Manager directly to see a list of contacts that have associated tasks etc.  This is what I want.


How do I get this functionality?



2 Replies

Hi Dan,


Right now Customer Manager for Mac can only be viewed in sidebar. You may use OCM in OWA (Outlook on the web) as a workaround. Moreover, you may send us your feedback via the following link to let us know how you feels about using OCM for Mac.




Many features of current programs might be designed and upgraded based on customers’ feedback. Your voice is important for us to improve our products.




Thanks.  I tried OCM on OWA.  My Office 365 subscription includes OWA but not OCM.  So I can't use the workaround.