Apr 20 2018 09:30 AM
Hi Guys,
I have moved from Office 365 Personal to Office 365 Business purely for the Outlook Customer Manager. It is listed in the add ins on my subscription, it has automatically uploaded onto my Ipad & I phone - but can I get to load onto my PC - no I can't!
I need it on my PC so a I can transfer my customer contacts from my ACT database.
I have listed Target release for everyone (see below - the button has been activated) - I am the only person in my organisation. There is not a first release option.
Standard release
I am based in the UK. Can anyone help please?
Many thanks,
Cliff Jackson
Apr 20 2018 11:49 AM
Hello Cliff,
Generally, with the Office 365 Business Premium Subscription, we can access to the Outlook Customer Manager (OCM). And from your description, you can't access to the OCM in Outlook client.
Please try clearing the cache of your IE browser with the steps below and check if the issue can be fixed.
1. Please go to IE settings > General > Settings under Browsing history > Caches and databases.
2. Delete cache files for the website "outlookapps.com".
3. Then, restart Outlook 2016.
If the issue persists, please provide us a screenshot about the detailed phenomenon of the "no I can't" for further analysis.
Regards,
Rudy
Apr 29 2018 05:39 PM