Outlook Contact manager greyed out

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Occasional Contributor

Hello Team

 

I have purchase newly business premium and able to see OCM in OWA, But once I checked in outlook OCM tab is greyed out!!! It gives an error "Your browser is too old"? So as per my understanding I have to upgrade my IE to 11?

 

One more query is I have business premium which I purchases this year, and business essential and only business I purchased last year will I able to see OCM in outlook?

 

Reply would be highly appreciated

 

Thank you!!

3 Replies
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Hi Abdul,

 

Q1: So as per my understanding I have to upgrade my IE to 11?

A1: Yes

 

Q2: I have business premium which I purchases this year, and business essential and only business I purchased last year will I able to see OCM in outlook?

A2: Yes. So far, only users that are assigned Office 365 Business premium will be able to use OCM.

 

Thanks,

Kanjie

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Hi Abdul,

 

Have you checked the reply?

 

Thanks,
Kanjie

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Abdul,

 

Please make sure you have your reading pane enabled - by selecting either Right or Bottom option below:

 

Reading pane.png

 

Welly