Oulook Customer Manager

New Contributor

Hello, i added a office 365 BP account today and wait for the outlook customer manager Add-ins.

I substracted the outlook customer manager in the add-ins. But now it will not be added again my app settings. Is it possible to activate it again?

2 Replies

Hi Thomasoutlook19,


In theory, BP account should have the Outlook Customer Manager (OCM) add-in. So for your case, would you please capture a screenshot about it so that I can help check it?




@Alan Wu 

Hi Alan

Thanks for your reply. Here the screenshots.

Neither in the Add-In, nor in the outook menu band it is possible to access the outlook customer manager.

Can I somehow download the add in? I tried to cancel and reactive the licence.

Thanks and best regards