05-10-2019 12:32 PM
Hello, i added a office 365 BP account today and wait for the outlook customer manager Add-ins.
I substracted the outlook customer manager in the add-ins. But now it will not be added again my app settings. Is it possible to activate it again?
05-11-2019 12:44 AM
Hi Thomasoutlook19,
In theory, BP account should have the Outlook Customer Manager (OCM) add-in. So for your case, would you please capture a screenshot about it so that I can help check it?
Regards,
Alan
05-11-2019 09:38 AM
Hi Alan
Thanks for your reply. Here the screenshots.
Neither in the Add-In, nor in the outook menu band it is possible to access the outlook customer manager.
Can I somehow download the add in? I tried to cancel and reactive the licence.
Thanks and best regards
Thomas