Office 365 - "Cannot move the item" issues

New Contributor

I am trying to get a resolve to be able to move emails into particular folders, however I get the message that "the operation cannot be performed because the message has been changed" How do I move my email messages to their respective files?

3 Replies


I'm having the same problem. did you get any answers?


No, I have not received a cure, however I have taken the email that could not be filed in the appropriate folder, and sent it to myself.  Upon receipt of the email, I was able to file it to the required folder.


thank you, I'll try that