Office 365 Outlook Customer Manager

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Occasional Visitor

I have been using OCM for approximately 1 month. I have issues where the OCM does not start and get an error message (message says "Having one of those days, try again") . Today It came up one time and then once I entered a new contact the program would not save it. 

I have closed outlook a few times today and even turned the computer off and rebooted. Still having the same issue. I would like to make mention that I use Google Chrome as my web access software. IE was giving me way to many problems over the years. 
I moved over to OCM to eliminate a different software company. But I need OCM to work all the time, not when it wants to. 

 

2 Replies
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Hi Mikemkhsales, 

 

I'd like to mention that OCM is integrated with IE. And please try to delete IE cache of OCM and check how it goes:

 

1. Go to IE settings > General > Settings under Browsing history > Caches and databases. 
2. Delete cache files for the website "outlookapps.com".
3. Restart Outlook 2016.

 

Regards,

Leo 

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How would I execute this cache clean from Edge?