Office 365 OCM desktop windows not saving contacts or updating notes in contacts.

Occasional Visitor



For the last 7 days or so when I have been trying to edit Contacts Notes in Office 365 OCM desktop windows version.  It does not save and blue saving band keeps on spinning, see attached image.


Thank you

1 Reply

Hi Roberts,


Could you try to clear the cache of your IE browser with the steps below and check if the issue can be fixed.

  1. Please go to IE settings > General > Settings under Browsing history > Caches and databases.
  2. Delete cache files for the website "".
  3. Then, restart Outlook 2016.