Office 365 OCM desktop windows not saving contacts or updating notes in contacts.

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Occasional Visitor

Hi

 

For the last 7 days or so when I have been trying to edit Contacts Notes in Office 365 OCM desktop windows version.  It does not save and blue saving band keeps on spinning, see attached image.

 

Thank you

1 Reply
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Hi Roberts,

 

Could you try to clear the cache of your IE browser with the steps below and check if the issue can be fixed.

  1. Please go to IE settings > General > Settings under Browsing history > Caches and databases.
  2. Delete cache files for the website "outlookapps.com".
  3. Then, restart Outlook 2016.

 

Regards,

Johnny