OCM search

Occasional Contributor

Hi.  I want to be able to use OCM but candidly it's been a challenge.  I cannot search the OCM contacts. I can add contact from an email, but not in the add-in.  I can add task to a contact using the mail inbox but not from OCM.  And if I add a task using tasks I cannot select a contact in OCM.  Please help!!!!! Thank you. 

3 Replies

Hi Laura,


Can you create a contact from the menu “contact” in OCM? If no, there is any error message? Please provide some screenshots of the issue here for further checking.





Johnny, did you receive the email I sent you on 12/11 with the screen shots? Just in case I have attached to this doc.  






Johnny and team, 

I am still waiting to hear a response to my OCM contact search issue.  Please help.