OCM search

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Occasional Contributor

Hi.  I want to be able to use OCM but candidly it's been a challenge.  I cannot search the OCM contacts. I can add contact from an email, but not in the add-in.  I can add task to a contact using the mail inbox but not from OCM.  And if I add a task using tasks I cannot select a contact in OCM.  Please help!!!!! Thank you. 

3 Replies
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Hi Laura,

 

Can you create a contact from the menu “contact” in OCM? If no, there is any error message? Please provide some screenshots of the issue here for further checking.

 

Regards,

Johnny

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Johnny, did you receive the email I sent you on 12/11 with the screen shots? Just in case I have attached to this doc.  

 

 

 

 

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Johnny and team, 

I am still waiting to hear a response to my OCM contact search issue.  Please help.

Laura