OCM only with Exchange?

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Occasional Contributor

Am I right - OCM is not working with own IMAP or POP accounts?

 

OCM is only appearing when the exchange account is active....

 

Regards

Roland

3 Replies
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Hi Roland,

 

Yes, you are right. Outlook Customer Manager is available with an Office 365 Business Premium subscription now.

 

For detailed information, please see:

https://blogs.office.com/en-us/2016/11/14/introducing-outlook-customer-manager-relationships-made-ea...

 

Regards,

Rudy

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That means if I have additional emailaccounts that are not exchange, the OCM works only with the one exchange account, not with the others?

Thank you
Roland
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Hi Roland,

 

Yes, you are right. so far, it only works for Office 365 Business Premium account. However, if you need this feature under your other email accounts,  please submit your feedback to our related team via the link below:

 https://outlook.uservoice.com/forums/407082-outlook-customer-manager

 

 

Regards,

Rudy