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OCM not loading

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Occasional Contributor

I am unable to use OCM since a couple of days. It hangs when loading the home page in the addins section of Outlook 2016 and for example if from the Outlook message I want to add a contact it will not show the save button at the bottom, it will hang searching when I start typing a company name etc

As well all saved contacts show an X on the couloured round area with their initials or even doesnt recognize existing contacts

2 Replies
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Thanks for reporting the issue. I am following up on private message to collect more information for us to investigate the issue
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Thanks again for reporting the issue and the additional information provided through private message. As per our latest service update this week, the issue has been resolved.