OCM givese me the message: Please make sure your browser settings allow cache creation. I use Edge.

Occasional Contributor

I am new to OCM. I would like to explore the features, but cannot because I get the message: "Something went wrong. Please make sure your browser settings allow cache creation."


I use MS Edge with Office 365 Business, on a Win 10 machine. What do I need to do?

2 Replies

Hello Kevatek,


You can try the browser in private mode to see if there is any improvement.


Meanwhile, about the OCM, please see the below public articles:
Get started with Outlook Customer Manager



Outlook Customer Manager FAQ



If anything is unclear, feel free to let us know.