OCM givese me the message: Please make sure your browser settings allow cache creation. I use Edge.

Occasional Contributor

I am new to OCM. I would like to explore the features, but cannot because I get the message: "Something went wrong. Please make sure your browser settings allow cache creation."

 

I use MS Edge with Office 365 Business, on a Win 10 machine. What do I need to do?

2 Replies

Hello Kevatek,

 

You can try the browser in private mode to see if there is any improvement.

 

Meanwhile, about the OCM, please see the below public articles:
Get started with Outlook Customer Manager

https://support.office.com/en-gb/article/get-started-with-outlook-customer-manager-48331ce0-c356-418...

 

Outlook Customer Manager FAQ

https://support.office.com/en-gb/article/outlook-customer-manager-faq-88e127ca-43a1-4c9d-8d52-6ad3a8...

 

If anything is unclear, feel free to let us know.

 

Regards,

Rudy