OCM doesn't work

New Contributor

When i click the OCM button i get the message: Er is iets misgegaan Er is een fout opgetreden. Probeer het opnieuw. START I cant start it.. What do i do wrong?

1 Reply

Hello Marcel,


Sorry for the late reply.


Maybe it is a temporary issue. Please exit the Outlook client then clear the IE browser cache, and then restart the Outlook client to try to access the OCM again.


For your reference:


1. Please go to IE settings > General > Settings under Browsing history > Caches and databases. 

2. Delete cache files for the website "outlookapps.com". 


Meanwhile, please update the Outlook client to the Latest version to make sure your are using the latest OCM.


Feel free to let us know how it goes.