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OCM Contacts Showing Up as Blank in OCM iOS App

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Occasional Contributor
Does anyone know if there is an iPhone setting I can change to avoid having all of my OCM contacts appear blank?

Seems to be a glitch that I cannot resolve.

I see a bunch of blue icons but there is no name or text of any kind. This is in the root contacts portion of the OCM iPhone app.

Thanks,
J
1 Reply
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Hi JoelSLH,


It could be sync problems. To help you get the best user experiences, we recommend you update OCM app to the latest version to check the results.


Meanwhile, you can also go to Settings > Re-sync My Data to re-sync your data to see if it can help. If the problem persists, click Remove Sign-in Credentials and then re-sign in your account to check the outcome.


Thanks,

Sylvie

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