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OCM Contacts not showing up in Outlook contacts

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Occasional Visitor

I have a problem that I do not get the OCM contacts in Outlook also they are set as shared, behaviour is the same for OCM contacts I created as well as the once others create.

1 Reply
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Hi JR_MartinG,

 

To troubleshoot the issue, please clear the cache of your IE browser with the steps below and check if the issue can be fixed.

Please go to IE settings > General > Settings under Browsing history > Caches and databases.

Delete cache files for the website "outlookapps.com".

Then, restart Outlook 2016.

 

Regards,

Leo