05-15-2019 05:11 AM
05-21-2019 12:40 AM
To troubleshoot the issue, please clear the cache of your IE browser with the steps below and check if the issue can be fixed.
Please go to IE settings > General > Settings under Browsing history > Caches and databases.
Delete cache files for the website "outlookapps.com".
Then, restart Outlook 2016.
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