04-25-2017 11:36 AM
I get the message " ADD-IN ERROR Sorry, we had to restart because this add-in wasn't responding." I can click "Restart" which brings it up for a few minutes and then crashes again. The error message stays the entire time (just in a collapsed form, so I just see the red X in the left hand corner).
04-25-2017 08:31 PM
@Simone Christoph, thanks for reporting the issue. We are working on a fix to address this issue - and should release the fix this week.
05-02-2017 12:06 PM
05-04-2017 03:09 PM
05-08-2017 04:56 PM
06-09-2017 12:55 PM
Hi Welly,
I am still having the same issues. How is it going on the fix?
06-10-2017 05:25 PM
Hi Simone,
We have issued some fixes that may help with the add-in error. I will contact you to understand your issue.
Welly
07-13-2017 08:45 AM
07-21-2017 01:14 PM
I"m getting the same error
Can someone reassure me that there is actually light at the end of this tunnel. Does anybody have Outlook Customer Manager working and syncing between multiple computers and users? I'm beginning to believe that this program is not working and we are all wasting our time.
Someone, please tell me they have it working.
07-25-2017 08:35 AM
07-25-2017 09:16 AM
No, unfortunately, they have not been able to fix it yet.
07-27-2017 10:25 AM
Ditto Here. We have been waiting for this software a long time!!
07-27-2017 11:16 AM - edited 07-27-2017 11:16 AM
yes....need a fix, please help!
07-27-2017 12:06 PM