Multiple email accounts in Outlook

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New Contributor

Hi,

I have an O365 Bus Prem account. I have however multiple emails in my outlook. Is there away to get the OCM to work with all email accounts in Outlook as long as one of them is O365 BP?

Thanks,

Johan

4 Replies
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No, OCM will only be available for the Business Premium account.
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Hi Victor, thanks for your quick answer. This is disturbing limitation for free professionals. I have multiple clients and work in their email systems from within Outlook. I need to manage all interactions, so it would force me to look a general CRM type of plug in to Outlook. Thanks, Johan
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I believe that this limitation comes from the fact that OCM stores and works with data in the Office 365 mailbox. It would need access to the other mailboxes to be able to make use of the data inside them.