Impossibilité de sélectionner un membre dans un groupe de contact

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Occasional Visitor

Quand je cherche à modifier ou supprimer un contact il est impossible de sélectionner le contact avec les flèches de navigation ou par la souris...  La sélection reste sur le premier contact et il est impossible de sélectionner les autres contacts...   Comment faire pour résoudre ce problème?

1 Reply
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Hi claude06600,

 

We detected that you speak in French, since we are English support, I will speak in English. Sorry for the inconvenience caused to you and I truly appreciate your understanding.

 

OCM stores contact as Outlook contacts, you can try to delete contacts from Outlook People tab to see if it can help.

 

Meanwhile, if you are using Outlook client, you can also try to select the OCM contact via Outlook Web App.

 

By the way, OCM will be retired in June, 2020, you won’t be able to use OCM after June, 2020. We recommend you back up your data before it gets retired.

 

Reference: https://support.office.com/en-us/article/Get-started-with-Outlook-Customer-Manager-48331ce0-c356-418...

 

Thanks,

Sylvie