Import journals into timeline

%3CLINGO-SUB%20id%3D%22lingo-sub-188400%22%20slang%3D%22en-US%22%3EImport%20journals%20into%20timeline%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-188400%22%20slang%3D%22en-US%22%3E%3CP%3EWe%20are%20moving%20from%20outlook%202007%2F2010%20to%20office%20365%20including%20Outlook%20Customer%20Manager.%20We%20hade%20a%20public%20folder%20for%20all%20company%20related%20contacts%20and%20a%20public%20folder%20for%20journals.%20In%20addition%2C%20each%20also%20had%20his%20personal%20contacts.%3C%2FP%3E%3CP%3EI%20would%20like%20to%20transfer%20all%20%22public%22%20contacts%20from%20outlook%202010%20to%20a%20public%20folder%20in%20exchange%20365%20that%20OCM%20is%20going%20to%20use.%20In%20addition%20i%20would%20like%20to%20have%20the%20history%20(timeline)%20that%20today%20exists%20as%20journals%20in%20the%20timeline%20for%20all%20contacts%20in%20OCM.%3C%2FP%3E%3CP%3EHow%20can%20i%20achieve%20these%20tasks.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-188400%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EOffice%20365%20Business%20Premium%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-188715%22%20slang%3D%22en-US%22%3ERe%3A%20Import%20journals%20into%20timeline%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-188715%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20Leo%3C%2FP%3E%3CP%3EAs%20i%20said%20we%20currently%20use%20exchange%202007%20with%20outlook%202007.%3C%2FP%3E%3CP%3EWe%20use%20journals%20to%20to%20log%20activities%20with%20our%20customers.%3C%2FP%3E%3CP%3EOutlook%20Customer%20Manager%20(OCM)%20provides%20similar%20capability%20through%20the%20time%20line.%20Is%20there%20a%20way%20to%20import%20all%20journals%20into%20the%20timelines%20of%20the%20previously%20imported%20contacts%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-188456%22%20slang%3D%22en-US%22%3ERe%3A%20Import%20journals%20into%20timeline%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-188456%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20Dani%20Mannes%2C%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3EFor%20your%20first%20question%2C%20a%20simple%20export%2Fimport%20task%20in%20Outlook%20client%20should%20do%20the%20trick.%20Export%20the%20contacts%20from%20your%20previous%20public%20folder%2C%20and%20then%20import%20them%20into%20your%20new%20public%20folder.%20For%20the%20detailed%20steps%2C%20please%20check%3A%26nbsp%3B%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3EExport%3A%20%3CA%20href%3D%22https%3A%2F%2Fsupport.office.com%2Fen-us%2Farticle%2Fexport-or-backup-email-contacts-and-calendar-to-an-outlook-pst-file-14252b52-3075-4e9b-be4e-ff9ef1068f91%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fsupport.office.com%2Fen-us%2Farticle%2Fexport-or-backup-email-contacts-and-calendar-to-an-outlook-pst-file-14252b52-3075-4e9b-be4e-ff9ef1068f91%3C%2FA%3E%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3EImport%3A%20%3CA%20href%3D%22https%3A%2F%2Fsupport.office.com%2Fen-us%2Farticle%2Fimport-email-contacts-and-calendar-from-an-outlook-pst-file-431a8e9a-f99f-4d5f-ae48-ded54b3440ac%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fsupport.office.com%2Fen-us%2Farticle%2Fimport-email-contacts-and-calendar-from-an-outlook-pst-file-431a8e9a-f99f-4d5f-ae48-ded54b3440ac%3C%2FA%3E%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3EFor%20your%20second%20question%2C%20could%20you%20please%20explain%20a%20little%20more%20of%20your%20requirement%3F%26nbsp%3B%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3ERegards%2C%3C%2FP%3E%0A%3CP%3ELeo%3C%2FP%3E%3C%2FLINGO-BODY%3E
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New Contributor

We are moving from outlook 2007/2010 to office 365 including Outlook Customer Manager. We hade a public folder for all company related contacts and a public folder for journals. In addition, each also had his personal contacts.

I would like to transfer all "public" contacts from outlook 2010 to a public folder in exchange 365 that OCM is going to use. In addition i would like to have the history (timeline) that today exists as journals in the timeline for all contacts in OCM.

How can i achieve these tasks.

2 Replies
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Hi Dani Mannes,

 

For your first question, a simple export/import task in Outlook client should do the trick. Export the contacts from your previous public folder, and then import them into your new public folder. For the detailed steps, please check: 

 

Export: https://support.office.com/en-us/article/export-or-backup-email-contacts-and-calendar-to-an-outlook-...

 

Import: https://support.office.com/en-us/article/import-email-contacts-and-calendar-from-an-outlook-pst-file...

 

For your second question, could you please explain a little more of your requirement? 

 

Regards,

Leo

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Hi Leo

As i said we currently use exchange 2007 with outlook 2007.

We use journals to to log activities with our customers.

Outlook Customer Manager (OCM) provides similar capability through the time line. Is there a way to import all journals into the timelines of the previously imported contacts?