I have contacts with more than one email address. History only shows for one

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New Contributor

I have contacts with either two email addresses or they get a new email address. I list and save both email addresses but history does not show for both.

1 Reply
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Hi Mike,


Does this situation happen in Outlook client? If so, to rule out Outlook client problem, I recommend you go to Outlook Web App to check if the contact in OCM shows the same.


Meanwhile, to help us understand your symptom more clearly, may I bother you to share a screenshot of the history page here so we can perform test at my side?


Regards,
Sylvie