EMail timeline within OCM app doesn't drill down to relevant emails.....

Highlighted
Occasional Contributor

Within the OCM IOS app.......

 

contacts > view contact > Timeline > click on one of the email timeline objects

 

This should open the email timeline object you have selected at the relevant email within your Outlook ISO mail app............. it doesn't. It just opens the Outlook IOS mail app in your inbox so you have to manually search for the message you need.

 

 

1 Reply
Highlighted

Hello James,

 

Greetings.

 

Thanks for your sharing. Meanwhile, if you have any suggestion about OCM, you can feedback it to our related team via the link below:

https://outlook.uservoice.com/forums/407082-outlook-customer-manager?category_id=209179

 

We appreciate your time and effort.

 

Regards,

Rudy