Add-in Restarting

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Contributor

I am having issues with Today screen and add-in constantly restarting.

 

I have re-installed the app, deleted the web pages in IE.

 

The Contacts page seem to work.

 

The Tasks in Today page seem to crash the Today page 

4 Replies
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Hi Dave,

 

I suggest you clear the cache of IE browser with the steps below:

  1. Please go to IE settings > General > Settings under Browsing history > Caches and databases.
  2. Delete cache files for the website "outlookapps.com".
  3. Restart Outlook 2016.

 

If the issue persists, I've sent you a private message to collect more information for us to investigate the issue. You can click the envelope icon in the right corner to access it.

 

Best Regards,

Lance

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I have tried this many times without success on 3 different machine
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tried sending log, over 60,000 characters

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Hi Dave,

 

I have sent my personal email address (for testing purpose)to you via PM. Please copy the detailed log into a .txt file and send the file to us.

 

Appreciate your effort.

 

Regards,

Lance