May 08 2017 09:35 AM
May 09 2017 02:43 AM
I suggest you clear the cache of IE browser with the steps below:
If the issue persists, I've sent you a private message to collect more information for us to investigate the issue. You can click the envelope icon in the right corner to access it.
May 09 2017 07:47 PM - edited May 09 2017 07:48 PM
I have sent my personal email address (for testing purpose)to you via PM. Please copy the detailed log into a .txt file and send the file to us.
Appreciate your effort.