Is there a way to access the source data without actually going into the Add-in? Also, I noticed whenever I add a contact to OCM, it adds it to "My Contacts", but when another employee adds it, it does not. Can this be updated somehow?
For the first question, we have two methods to access OCM data in Outlook client at present. You can go into the Add-in or click directly OCM next to the Store button.
For the second question, when you add a contact, check the contact details as the image below shows.
If you enable Business contact, this contact will be added as an OCM contact and s/he will not show in the "My contacts" list (Outlook contact). While, if you turn off the button, this contact will be added as an Outlook contact rather than OCM contact. S/he will appear as your colleague's.