Enhanced performance, designed for simplicity – the new Outlook for Mac
Published Sep 22 2020 08:00 AM 1.9M Views
Microsoft

A year ago, we introduced a preview of the new Outlook for Mac to our Insiders. Since then, we have been hard at work enhancing the experience, and have developed a product that is designed for you. We listened to your feedback and have continued to deliver updates with both familiar features and additional capabilities. Today, we are excited to announce that the new Outlook for Mac will be available to all of our users in mid-October via a toggle that enables you to preview the new experience (1).

 

With the new Outlook for Mac, we have reimagined the experience that you know and love, bringing even more power and simplicity to the product. Re-designed from ground up and available via a toggle – the new Outlook for Mac connects to accounts using Microsoft sync technology for enhanced performance and reliability, with functionality that showcases the best of Outlook.

 

Design elements carefully crafted to enhance productivity

A familiar Outlook experience that feels native on a Mac, the new Outlook for Mac has been meticulously crafted so that it feels smooth, easy to use, and powerful. We have incorporated friendly and modern Fluent icons that establish a consistent experience across our products and services. The refreshed, customizable message list helps you easily triage your inbox, and updates to the main mail canvas and calendar, such as the My Day mini calendar, provides a focused, cleaner feel. The end-to-end redesign brings simplicity and customization to your email and calendaring.

 

One of the Outlook design principles is to make Outlook feel native to your preferred operating environment. The new Outlook for Mac has been crafted specifically for the Mac, including the latest macOS Big Sur. You will find rounded corners in the buttons, message list, and conversation pane that are influenced by Big Sur. The light, airy design utilizes white surfaces for increased contrast on text and icons. This helps Outlook feels natural on the OS while still nesting well with elements from Microsoft’s design language. We wanted you to feel at home while using Outlook for Mac without sacrificing what makes Outlook, well, Outlook.

 

Feel at home while using Outlook for Mac with a meticulously crafted design and updated user experience.Feel at home while using Outlook for Mac with a meticulously crafted design and updated user experience.

 

Enhanced features to help focus on what matters

The new Outlook for Mac is faster and more reliable, built on Microsoft sync technology to provide enhanced performance and exciting new capabilities. Experience reduced email load times, quick syncing of your accounts, and more relevant search results. As soon as you click the “New Outlook” toggle in Outlook for Mac, you will be seamlessly launched into the new experience to see for yourself everything it has to offer.

 

We know that you have a lot going on across incoming mails, calendar events to manage, and everything in between. We’ve added new features and to ensure you can focus on what is most important and elevate your day-to-day productivity. Within the main mail screen, we have integrated My Day to surface your agenda and a two-week calendar alongside your inbox, allowing you to capture important messages and upcoming events in one place. The sidebar and My Day panes have modifiable views based on your preferences that allow you to easily adjust your focus to be at your most productive. My Day lets you choose what calendars you want to see and take action right in the pane, such as joining a meeting or sending an RSVP. For additional updates to the calendar, we have introduced a new 3-day view setting that helps you concentrate on your schedule a few days at a time.

 

We have added a brand-new People experience to bring your valued contacts and connections to a focused, dedicated place that is easy to access and manage. People view helps you separate your contacts and colleagues from your messages and events by providing a central place to manage and explore those you collaborate with often. Whether they are someone you need to follow up with or an important coworker, you can add notes to their contact information, start a Teams chat with them, or mark them as a favorite contact – all within the focused People view.

 

Updates to the main mail screen include My Day integration to elevate your day-to-day productivity.Updates to the main mail screen include My Day integration to elevate your day-to-day productivity.

 

Simplified tools to manage emails, events, and people

Updates across mail and calendar simplify your experience and ensure you have what you need, right when you need it. Support for unified inboxes streamlines how you receive messages, allowing you to receive all mail in one place, without needing to switch between individual inboxes. The new Outlook for Mac supports Office 365, Outlook.com, and Google accounts (with iCloud and IMAP support coming soon) so you can have a centralized view of all your email and calendar items.

 

Easily access the information you need through a centralized and updated search experience. The new Outlook for Mac utilizes Microsoft Search, the engine that powers other Outlook and Office 365 experiences, giving you consistent suggestions and faster results. Search across all your accounts and folders at once to effortlessly find that one important email. Search is easily accessible at the top of Outlook, and with one click, recent history and people suggestions surface to help you quickly find information that matters. Advanced capabilities give you even more control when locating important people and messages. When searching for someone, simply click on their image to view additional details, such as their organizational chart and contact information. If you are looking for something specific, use the advanced menu to filter by components such as importance, keywords, and attachments, or simply type exactly what you are looking for in the search box and our new natural language search will do the filtering so you can easily find what you are looking for.

 

When managing your schedule, we have made updates to the Outlook calendar experience to provide an easy and intuitive way to get the information you need and help you make the most of your time. Calendars are now grouped by calendars you own, calendars that are shared with you, and Microsoft 365 Group Calendars to improve overall navigation. To quickly set up a meeting, you can simply click and drag over the calendar grid to create an event. The Teams meeting toggle makes it easy to meet virtually, and Outlook intelligently suggests times that work best for seamless coordination across schedules. For meetings that are already on your calendar, click to get a preview of the meeting and view emails and files that are relevant to the event or attendees. Outlook helps you keep things organized and show up prepared.

 

The Calendar experience provides an easy and intuitive way to get the information you need and help you make the most of your time.The Calendar experience provides an easy and intuitive way to get the information you need and help you make the most of your time.

 

A customizable experience that can be tailored to you

The new Outlook for Mac provides customizable settings across the message list, calendar, and main mail canvas that can be personalized to you. From drag-and-drop arrangement of your accounts and folders to marking important people as favorites, you have the flexibility to interact with Outlook in a way that works best for you. Even the toolbar is customizable, enabling you to add, remove, and rearrange buttons to ensure those commonly used controls are only a click away.

 

Through the same toolbar customization menu, you can access your favorite add-ins to help you be more productive within Outlook. Add-ins are programs or utilities that help you automate tasks when you view or create messages. Install add-ins right from the toolbar like Microsoft Forms, Adobe Sign, Salesforce, and Zoom that help you get things done right from your inbox.

 

The message list contains a number of features that are new to Outlook for Mac. You can personalize your message list by altering the density settings, allowing you to view extended previews of each mail or compress them to see more messages at a time. For day-to-day management of your inbox, you can easily set up custom rules and swipe settings. Swipe settings are pre-set actions, such as delete, flag, or archive, that are executed when swiping an email to one side or the other using your Magic Mouse or trackpad. A new feature in Outlook for Mac, that is also supported as a swipe setting, is the ability to snooze a message. For those moments when you don’t have time to read or respond to an email, simply “snooze” it and select the time that works best for it to show up in your Inbox again as an unread email.

 

We have designed the experience in a way that is intuitive and simple, with a variety of customizable settings to manage and view your email and calendar in a way that works best for you. Outlook helps you stay on top of your commitments with more ways to personalize than ever before.

 

Outlook gives you the ability to personalize your experience with options such as Dark Mode, swipe gestures, add-ins, and a customizable toolbar.Outlook gives you the ability to personalize your experience with options such as Dark Mode, swipe gestures, add-ins, and a customizable toolbar.

 

 

Experience the new Outlook for Mac

Try out the powerful performance and simple design of the new Outlook for Mac, available to all users next month. It brings updates across Mail, Search, Calendar, and People experiences that are designed for simplicity, reliability, and customization. The updated experience is carefully crafted and specifically designed with the power of Microsoft Services to provide suggestions and insights that are relevant to you, and simplicity to enable you to customize the experience.

 

Stay up to date about what is coming to the new Outlook for Mac such as S/MIME, Delegation, ICS support, and Favorite People by visiting our roadmap. Tell us what you think and provide feedback on the new Outlook for Mac on UserVoice. If you have questions or want more information about Outlook for Mac, visit our support page.

 

You can also learn more about other recent updates from Microsoft 365 that align with Apple’s new systems such as setting Outlook as your default email client on iOS and iPad and new widgets for Outlook and Edge visit aka.ms/M365AppleOS2020.    

 

Be sure to also check out Outlook and Bookings at Microsoft Ignite 2020. The sessions should start to light up at 8AM PT on Tuesday, September 22nd.  We can’t give out stickers at Ignite this year but feel free to download our free digital give-away from here

 

(1) Please note: The new Outlook for Mac is available as a preview experience. Certain features and account types are currently not supported in the preview, such as IMAP and iCloud accounts, and Shared Mailboxes. More information about the preview experience and known issues are available on our support page and as always, new feature availability is shared on the Microsoft 365 roadmap.

 

You can preview and experience new Outlook for Mac by turning on the New Outlook switch. If you would like to access features not yet supported, you can keep the New Outlook switch in the Off position and use the current version of Outlook. 

580 Comments
Copper Contributor

Unfortunately it does not support Zoom and, although most of my meetings are on Teams, I have some clients that can only use Zoom. Bummer, general like the look but have to go back to the old version until they allow Zoom to be an option when setting up a meeting.

Copper Contributor

@Jessica_Wilczek - I am admittedly having a challenge finding on the roadmap when the Exchange support will be available for the new Outlook for Mac.  When will that be ready?

Brass Contributor

Hmmm - one major issues and one personal dislike:

1. Notes & Tasks: If you want to add or view tasks and notes in the new Outlook view, it will open your default web browser, you must log into your MS account and add notes and tasks through the web interface rather than directly into Outlook. This is specifically annoying if you have multiple accounts in Outlook. In the classic version, notes and tasks are associated with any of your active mail accounts you choose - directly in Outlook. Now you have to get out of Outlook, into the web interface, log in with the account you want the note or task associated with and add it in the web interface. Who the hell missed this peeps?

2. The design: Obviously design is a question of taste and personal preferences. While I see the effort....it just looks more like something geared towards a teenage girl than a professional user. Just my opinion.

Brass Contributor

I echo Joe Anderssen. It feels like every time MS does a new version of Outlook for Mac, the UI is where all the effort goes and functionality decreases. I don't understand why you can't leave the functionality set intact, and if you want to add features so be it but leave the existing set alone.

 

The best example is POP-3 and IMAP. If you go back two versions you could receive one account at a time if set to manual. Then in the last version you could only receive all your accounts or none. Now you can't even use POP-3 or IMAP but I have this pretty interface that has no value because I can't access my accounts any more. Now I have to use Apple Mail. Makes no sense. 

Copper Contributor

The inability to use the Zoom (or Webex) add-in for meeting scheduling makes this new version of Outlook a nonstarter. In this day and age, losing that functionality in unacceptable. This is "new" Outlook for Mac should be considered still in beta testing as far as I am concerned. In addition, when oh when will Outlook have the ability to color code mail folders?? It greatly increases usability for many of us and really shouldn't be that hard to add as an option...

 

Copper Contributor

Hi......I updated to the new Outlook and noticed that there is no ability to create contact lists...........when will Hide folders on computer  be cleared? That is the only reason we cannot create contact lists. Message reads "On my computer not migrated"...............The following item is not supported in new outlook....but there must be a way to not have the folders hidden. Hoping for a fix ....... 

Copper Contributor

I switched from the old Outlook format to the new Outlook and so far it is pretty cool. However, there is no ability to create a contact list which is quite disturbing. Will the new Outlook address the fact that "folders are hidden" which blocks the ability to create a contact or Group listing......please advise.....

Copper Contributor

I am really digging the new UI and my colleagues ask about it when they see my screen. Very cool! My most common issue is managing Calendar items. There are a lot of clicks after criss-crossing my screen in order to update a calendar item. (Open item, expand item, go to bottom left to edit item, edit item, hit save/send). 

Copper Contributor

Leave the new Outlook for Mac in your development department until you have feature parity with the current version. No Gmail support????? 
I wasted my time by trying the new version, nearly ruined my day. 

Brass Contributor

It's a hot mess! It's a beta build but MS won't tell you that. Listen up MS...you ought to make sure users understand that this is a beta with no feature parity with the classic version. Usually beta testing requires users to sign up for it. You simply rolled it out with the latest update without saying its not fully functional - not cool!

- Tasks and Notes not functioning

- No gmail or iCloud integration

- Primary functions like re-sending a message not yet available

 

As for the UI design.....I guess that's where everyone is going....making everything look like its a dating app for teenagers....very cute....but not my cup of tea. Anyway, please add a note when people flip the "new Outlook" icon that informs them its a beta in progress.

Copper Contributor

OK seriously everybody needs to take a chill pill.

 

There's a toggle at the top to switch to the old version which still includes IMAP support, shared inboxes, etc.

The toggle is there so you can preview the new version. This is not a completely new release and you're not stuck with it!

 

@Jessica_Wilczek 

Congrats on the bold redesign. Outlook was stuck in the same type of UI for a really long time and this looks promising. I've been using in with my 365 work account in a large multinational company and it works very well. 

 

If there's something I don't like I submit feedback and hope they do something with it.

 

Thanks for sharing the redesign early and keeping the option to switch between 2 versions easily accessible.

Copper Contributor

Hello! 

I love the new look. Are integrations still supported, e.g. Zoom and Salesforce?

Thanks! 

Copper Contributor

I switched to new outlook. I can't find the reminder function within the "followup" flag. You can only check followup or not. You can set date to follow up or reminder date. Does anyone know how to do it in the new outlook. Thank you.

Copper Contributor

@IrisLin I think this has been moved to a "Snooze" feature so the Flag is just a flag.

Copper Contributor

Unfortunately I had to immediately switch back. My master contacts are in iCloud, not in Outlook, and I import them into Outlook by exporting a multiple entry .vcf (vCard) file from iCloud and dragging/dropping it onto Outlook Contacts. This functionality is missing (has been removed) in the new Outlook, so I can't import my contacts. Which makes the new version unusable by me.

 

On outlook.uservoice.com macOS users have been asking for full .vcf (vCard) support for several years. It is very disappointing to see the current basic but usable import function removed from the product. The function is more important to me than the new visuals.

 

P.S. Hopefully the forthcoming iCloud account support (November?) will fix this.

 

Dave Ings

 

 

Copper Contributor

@Jessica_Wilczek Where is the "Show All Messages" button now? Or how can I do it with he new outlook for mac? It only shows that I have replied to an item in my inbox but I can't click a button to show my latest reply and all the previous items like before. And I don't want to check the "Show as Conversations" as a workaround.

 

Design looks good though. Just missing some old things we can easily do with the previous version

 

cmrs192_0-1602725343572.png

 

Copper Contributor

Looks great. When will we have the ability to flag emails for a reminder on a specific date like on Windows? Right now you can simply flag the email but there is not flag with a reminder option. 

Copper Contributor

@Jessica_Wilczek thank you for the update and that customers/users have a platform to interact with Big Redmond.

 

I appreciate continuing development for the Mac platform, I really do. Now you know there's a "but" coming ;)

 

I'd advocate for a different approach, one that is known amongst Mac users. And that is the idea of "one task: one app". I won't lie: I like how Apple makes their own apps, they're simple and easy to use. "Less is more" is not only true for *NIX users but in my opinion also is a supportive concept for UI/UX. Since COVID-19 we're mostly working from home. The past few months our institution saw it fit to force the use of Microsoft apps only because of GDPR regulation. This rules out the use of Apple apps for Mail, Calendar, Tasks and Notes. What I love about those apps is that I can use them all together in one screen. In Outlook this has never been possible and looking at the preview, this won't be in the new version. When checking some e-mails to schedule an appointment and make notes is simply cumbersome in Outlook. I can't do this with the information displayed on screen next to each other.

I simply can't fathom why this is still the case with Outlook in 2020. I read that the Outlook for Mac experience is designed to look familiar for Mac users, but that's just it. It only looks familiair because of some icon, background and ribbon changes. The way it works is not what the average Mac user is known to. In this perspective, less is truly more in my opinion. I can be more effective, more productive while scheduling an appointment, while reading emails to support the appointment, while making notes in preparation for the appointment, all on the same screen in separate windows. I can't do that with Outlook.

And I know this is not the right place for Teams, but that app has the same idea as Outlook: "one app to rule them all". It's a UX mess in private chats, team chats in channels, files in a folder structure divided over separate teams you're a member of. Files can also be shared in private chats. When I'm working in/with Teams I click most of the time to find the information I need in chats, files scattered over the app. I'd advocate for the same approach: one task: one app. Keep files in Files, chats in Chats, teamspeak in Teams don't clutter it all over different places in one app. Please don't. I'm sure in 2020 you can come up with a better UX...

And to end with a smile: we all know how it ends up with "one to rule them all" :happyface:  

Copper Contributor

I can't add the email via IMAP, then will be available? 

Copper Contributor

Looks great so far, I only updated now so will play around a bit. Thanks for also planing ahead to the upcoming Big Sur update, that's usually a stress when upgrading the OS as many times in the past it was a problem, so hoping it will be smooth sailing.

Copper Contributor

Does activating the new look wipe all data in "on my computer folder"???

 

Copper Contributor

I like the visuals, but there are obviously a lot of features missing that were in the previous version, and it still has a long way to catch up with the Windows version (but that's another story altogether).

 

If the intention is to have all the features of the previous version, I'll be happy.  But, if it doesn't, I hope you provide ample reasons for removing them, and not "we'll consider them eventually".  Outlook on Mac is already a hard-sell in an Enterprise environment because of the feature gap between it and the Windows version.  Making that gap even bigger might just make it an impossible sell.

 

Commenters have mentioned several of their missing go-to features, so I'll mention one as well.  The category shortcuts on the toolbar.  While nowhere near as useful as the one in the Windows version, it was at least usable.  Now it seems to be gone, and not even an option through customization.  Right-clicking on a message to categorize it just isn't good enough for anyone who really uses categories.

Copper Contributor

Don't see Teams meeting link added to outlook, neither in new messages or file --> new event. Will it be added??

Copper Contributor

A few issues when using Outlook in a business environment:

1. I can't read encrypted emails anymore - they simply show up as .p7m attachment
2. I can't see signed emails anymore (signature .p7m attachment)
3. I can't edit my account settings anymore (I can just add or delete an account, cannot configure signing/encryption certificates, or email signatures etc.) 

Copper Contributor

Loving the new UI. Unfortunately my scheduled emails now go straight into the Sent box without the option of cancelling the scheduler. 

Copper Contributor

So I went to hit the switch to new outlook button and it says these accounts are not supported and will not be migrated and proceeds to list all but one of the email accounts I use outlook for. 

makes it unusuable unfortunately. 

Also the most important feature that is missing in the outlook app is the ability to sweep all the emails from one (or multiple senders) to clean out garbage. 

 

Copper Contributor

@CarlBainbridge hi Carl, I've managed to switch back and forth between New and Current Outlook without losing the IMAP accounts. So it appears they have kept all the data, it's just a UI (and **bleep** UX) that's achieved by flipping the switch to New Outlook. 

Copper Contributor

The Task Pane is long overdue; thanks.

 

However, how come that there are no tasks visible in the "Task" Pane? Would it have been so difficult to add a section for tasks due that day in there?

Copper Contributor

First Feature I would like added:

 

When View>Reading Pane>Right is Active, I would like New Messages/Reply's to still have an option to open up in new window automatically and not in the reading pane. How soon can this be fixed?

 

This should be easy as the option to expand new message/reply into separate window from the reading pane is an option already, it's just not automatic, hopefully this makes sense.

Copper Contributor

The interface looks great. Though rules are terribly lacking and don't work properly. They are also very limited, they don't copy over from the previous outlook. I rely heavily on rules in my Outlook to keep my email organized and differentiate between important emails and mere distractions.

Please fix the rules! I'm switching back to the old Outlook.

Copper Contributor

@PSTrevor Just use the switch top-right to go back to standard UI

Copper Contributor

My shared calendars are missing today after the update to Outlook, How can I add back my co workers Calendars? 

Copper Contributor

Running new Outlook Mac version 16.43 (20101401) on OS X Catalina 10.15.7

 

Question 1 - When will Add-ins be re-enabled? I rely on Zoom add-in for automatically adding to calendar invites.

Question 2 - Will the Mac version ever be able to edit calendar invites and only send it to new recipients, not all of them? I keep a version of Outlook for Windows just to do that. It's mind-boggling.

Copper Contributor

1. My notes' formatting is totally off now and why do the notes only open in the web browser and not in the desktop application?

 

2. would be nice to get an "unread" email count from the mailbox on this icon

 

Screen Shot 2020-10-15 at 3.42.00 PM.png

Copper Contributor

Just curious to why you would release a version that is not parity to the current version it asks to replace?

 

All of my other accounts, and folders are not portable. So it is only good for someone that has only 1 email address?

 

Is this the resurrection of Outlook Express replacing Outlook?

Copper Contributor

Hello all,

I'm trying to use it, however it appears that the keyboard shortcuts, setup to move email into specific folders, are no longer working. The shortcuts are setup via the Mac 'keyboard' - 'app shortcut' menu and are still active. Is it just me or is this indeed no longer supported? I need a quick way to move emails without touching my mouse. Thanks

Copper Contributor

Looks great, but I get a big disconnect if I hit reply or new message. Then the old styling pops up again and it is like nothing has changed... I would have finished the job, instead of releasing this before it is ready.

Copper Contributor

The app looks great. It is much cleaner and pleasant looking app than its old version (which was way too cluttered).

 

Design theme is good and UI / UX is great too.

 

I have an issue - the app size is 1 GB - can you believe it? Why can't this be made lighter which will obviously make it faster?

Why have a toggle ? Give an option to download / install between old and new version? Toggle means, I have a heavy-duty app running on my machine using resources?

Copper Contributor

Hi all.

 

How can I add a new shared Calendar in the Calendar tab? Like, most of the stuff from the previous version got removed in this new version.

Copper Contributor

I just updated to the new outlook on my macbook. The import/export buttons in file are greyed and I could not create any mail folder where i could store mails on my computer like the previous version where we had the on my computer. Is there a way to activate the import/export buttons and how to create pst files (or equivalent) on my computer to store mails?

Screen Shot 2020-10-16 at 2.08.29 PM.png

Copper Contributor

The "new" Outlook for Mac is a disaster. Recall it immediately!

Copper Contributor

It seems it's not possible anymore to flag a message properly. I can add a flag, but it doesn't have a date or reminder. The previous functionality where a flag could have a due date and an optional reminder is gone.

 

Really? Those things are the reason why I use Outlook. Otherwise I could just use any old email program. Like another poster here said, Outlook Express memories come up (and those are not fond ones).

Copper Contributor

Really liking the new experience, good job, thanks!

Copper Contributor

Definitely need the "On My Computer" folders before I can switch over.

Copper Contributor

How do you shut down the reading pane? I only wish to see the emails in my box, not the preview reading pane. In old outlook I turned this off. It does not appear that in Outlook Preferences we can shut this off. So, why take away prior functionality?

Copper Contributor

Beauty is more than skin-deep. @RandomDudeNo3 nailed it. Apple Mail was intelligently helping me file messages and create appointments years ago. It took me half an hour to decide that New Outlook has traded functionality for appearance. The only advance, for me, was having the calendar pane next to inbox preview. And that should have been a feature years ago.

Copper Contributor

@jimnewton: Menu View > Reading pane > Hidden.

Copper Contributor

@Jessica_Wilczek 

 

Currently I use the setting "Reading Pane - Below". All of the examples of the new Outlook that I have seen show Reading Pane - Right.   If "Below" is unavailable in the new Outlook, it will be a show-stopper. And it needs to be possible to choose which columns to display, the order in which to display them, and their widths.

 

I could toggle to the new version and find out. However, nothing I have seen so far asserts, positively, that one can toggle back and forth with no loss of anything at all. It's implied, perhaps, but that's not good enough. In particular, I have a large volume of emails saved "On My Computer", and from what I've read, the new Outlook doesn't support "On My Computer". This essential feature is evidently not available yet. I cannot afford to lose them.

 

And as is the case for many others, IMAP and iCloud email are essential.

Copper Contributor

Great Upgrade. But Outlook for Mac still needs the ability to get Add-ins.

Copper Contributor

What sense does it make to make an Outlook specific to Mac users and not make it compatible with iCloud? It's kind of...strange

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‎Nov 20 2020 12:02 PM
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