search no longer working

%3CLINGO-SUB%20id%3D%22lingo-sub-1284990%22%20slang%3D%22en-US%22%3Esearch%20no%20longer%20working%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1284990%22%20slang%3D%22en-US%22%3E%3CP%3EI%20just%20got%20off%20chat%20with%20Microsoft%20Support%2C%20which%20apparently%20even%20though%20I%20said%20it%20regarded%20OneNote%2C%20was%20not%20specific%20to%20OneNote%20and%20was%20not%20even%20aware%20OneNote%20has%20a%20search%20function%20(%3F%3F!!).%20At%20any%20rate%20my%20problem%20is%20that%20in%20the%20past%20month%20or%20so%2C%20any%20new%20page%20I%20add%20to%20my%20notebooks%20cannot%20be%20searched%20for%20text.%20The%20customer%20support%20posed%20that%20this%20may%20be%20because%20it%20is%20image%20files%2C%20but%20this%20is%20not%20the%20case%20because%20I%20have%20used%20OneNote%20since%20August%20and%20have%20always%20uploaded%20ppt%20and%20pdf%20files%20and%20it%20always%20searches.%20In%20fact%20it%20still%20successfully%20searches%20these%20old%20files.%20I%20have%20attached%20some%20screenshots%20so%20you%20may%20see%20(Ctrl-F%20in%20a%20page%20with%20the%20word%20%22closed%22%20on%20a%20recent%20file%20does%20not%20find%20it%3B%20on%20an%20older%20file%20it%20finds%20it%2C%20and%20it%20also%20finds%20it%20using%20Ctrl-E%20in%20multiple%20older%20files).%20I%20have%20uninstalled%20and%20reinstalled%20both%20the%20app%20and%20the%20Microsoft%20Store%20version%20of%20OneNote%20(the%20problem%20exists%20in%20both).%20I%20have%20rebuilt%20the%20Windows%20search%20terms%20list%20and%20unclicked%2Fclicked%20the%20OneNote%20search%20box%20per%20advice%20on%20other%20chat%20boards%20(screenshot%20attached%20as%20I%20am%20probably%20calling%20these%20things%20wrong).%3C%2FP%3E%3CP%3EI%20am%20told%20now%20that%20this%20board%20will%20go%20to%20the%20developers%2C%20so%20am%20very%20much%20hoping%20you%20will%20have%20other%20ideas.%20Do%20I%20need%20to%20remove%20older%20pages%3F%20Create%20a%20separate%20notebook%20because%20this%20one%20has%20gotten%20too%20large%3F%20Wipe%20and%20restart%20my%20Surface%20Pro%20so%20it%20can%20recreate%20the%20search%20database%3F%20This%20is%20for%20my%20doctorate%20so%20I%20am%20loath%20to%20do%20something%20that%20may%20cause%20problems.%20The%20first%20time%20I%20tried%20a%20recommendation%20from%20a%20chat%20board%2C%20which%20was%20changing%20the%20name%20of%20the%20cache%20file%2C%20it%20wiped%20out%20the%20last%20few%20days%20of%20additions%20to%20the%20notebook%2C%20which%20I%20cannot%20risk.%20I%20have%20paid%20for%20extra%20cloud%20storage%20so%20everything%20should%20be%20there%2C%20but%20somehow%20it%20was%20not.%20Thank%20you%20for%20your%20help!%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1292789%22%20slang%3D%22en-US%22%3ERe%3A%20search%20no%20longer%20working%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1292789%22%20slang%3D%22en-US%22%3E%3CP%3EAre%20there%20any%20experts%2Fdevelopers%20actually%20on%20here%3F%20I%20have%20found%20a%20current%20workaround%20-%20I%20have%20to%20open%20OneNote2016%20(which%20I%20had%20to%20stop%20using%20because%20it%20crashes%20every%20time%20I%20try%20to%20write%20a%20note%20in%20it)%2C%20select%20every%20image%20in%20the%20ppt%20or%20pdf%20file%20individually%2C%20and%20choose%20the%20right-click%20option%20to%20allow%20text%20search.%20This%20option%20then%20somehow%20syncs%20with%20OneNote365%20and%20I%20am%20able%20to%20search%20there.%20Why%20doesn't%20it%20just%20exist%20in%20365%3F!%3F%20And%20why%20did%20everything%20I%20added%20to%20365%20since%20like%20December%20(when%202016%20started%20crashing)%2C%20along%20with%20everything%20I%20added%20via%202016%20since%20August%2C%20automatically%20allow%20this%20until%20about%20a%20month%20ago!%3F%20Whether%20I%20print%20it%20to%20OneNote%2C%20or%20do%20an%20insert%20file%20to%20either%202016%20or%20365%2C%20doesn't%20make%20a%20difference%20-%20search%20is%20disallowed%20unless%20I%20do%20this%20manual%20step.%20This%20is%20ridiculous%2C%20guys!%20Please%20fix!%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1313300%22%20slang%3D%22en-US%22%3ERe%3A%20search%20no%20longer%20working%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1313300%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F611178%22%20target%3D%22_blank%22%3E%40ktaylor011%3C%2FA%3E%26nbsp%3BFWIW%2C%20I'm%20having%20search%20issues%20with%20OneNote%20for%20Windows%2010%20(UWP)%20app.%20I%20wonder%20if%20search%20for%20that%20version%20goes%20to%20the%20cloud%2C%20where%20OneNote%202016%20uses%20a%20local%20database%20for%20search.%20(Sorry%20if%20you%20said%2Fknew%20this%2C%20I%20didn't%20quite%20follow%20your%20post%20and%20issues).%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
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New Contributor

I just got off chat with Microsoft Support, which apparently even though I said it regarded OneNote, was not specific to OneNote and was not even aware OneNote has a search function (??!!). At any rate my problem is that in the past month or so, any new page I add to my notebooks cannot be searched for text. The customer support posed that this may be because it is image files, but this is not the case because I have used OneNote since August and have always uploaded ppt and pdf files and it always searches. In fact it still successfully searches these old files. I have attached some screenshots so you may see (Ctrl-F in a page with the word "closed" on a recent file does not find it; on an older file it finds it, and it also finds it using Ctrl-E in multiple older files). I have uninstalled and reinstalled both the app and the Microsoft Store version of OneNote (the problem exists in both). I have rebuilt the Windows search terms list and unclicked/clicked the OneNote search box per advice on other chat boards (screenshot attached as I am probably calling these things wrong).

I am told now that this board will go to the developers, so am very much hoping you will have other ideas. Do I need to remove older pages? Create a separate notebook because this one has gotten too large? Wipe and restart my Surface Pro so it can recreate the search database? This is for my doctorate so I am loath to do something that may cause problems. The first time I tried a recommendation from a chat board, which was changing the name of the cache file, it wiped out the last few days of additions to the notebook, which I cannot risk. I have paid for extra cloud storage so everything should be there, but somehow it was not. Thank you for your help!

2 Replies
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Are there any experts/developers actually on here? I have found a current workaround - I have to open OneNote2016 (which I had to stop using because it crashes every time I try to write a note in it), select every image in the ppt or pdf file individually, and choose the right-click option to allow text search. This option then somehow syncs with OneNote365 and I am able to search there. Why doesn't it just exist in 365?!? And why did everything I added to 365 since like December (when 2016 started crashing), along with everything I added via 2016 since August, automatically allow this until about a month ago!? Whether I print it to OneNote, or do an insert file to either 2016 or 365, doesn't make a difference - search is disallowed unless I do this manual step. This is ridiculous, guys! Please fix!

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@ktaylor011 FWIW, I'm having search issues with OneNote for Windows 10 (UWP) app. I wonder if search for that version goes to the cloud, where OneNote 2016 uses a local database for search. (Sorry if you said/knew this, I didn't quite follow your post and issues).