OneNote 2016 items repositioning issue

Copper Contributor

I am using a 2-1 laptop with a Wacom stylus, when writing or even erasing, other parts of the note can change position and mess up the document, sometimes to the point that it becomes unfix able and requires that I re-write the entire page.

The issue is random and I couldn't pinpoint it, contacting Office support didn't yield any result. Haven't managed to find a fix online as well.

I tried to check if the keyboard is causing it but it's disabled when I'm inkning, I thought it could be the stylus but I have tried 3 different one and still, also thought it could be the syncing but even when I sync manually it was still happening. I have also tried to reinstall.

The issue still remains and I'm out of ideas.

 

I have managed to capture the issue as it is happening on video with my phone: OneNote Issue

If anyone knows what could be the issue or suggest a fix, I would appreciate it.

0 Replies