library not visible and/or accesible in class notebook

%3CLINGO-SUB%20id%3D%22lingo-sub-902221%22%20slang%3D%22en-US%22%3Elibrary%20not%20visible%20and%2For%20accesible%20in%20class%20notebook%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-902221%22%20slang%3D%22en-US%22%3E%3CP%3EI%20am%20a%20techer%20in%20the%20Netherlands.%20Since%20august%202019%2C%20I'm%20having%20problems%20with%20accessing%20the%20library%20(wich%20contains%20the%20learning%20materials)%20in%20my%20class%20notebooks.%20The%20items%20on%20the%20left%20side%20don't%20appear%20when%20opening%20the%20class%20notebook%20(online).%20This%20happens%20on%20different%20machines%20(win%208%20pro%2C%20win10%20enterprise)%20on%20different%20locations%20(home%2C%20school)%20and%20in%20different%20browsers%20(firefox%2C%20explorer%2C%20chrome).%26nbsp%3B%26nbsp%3B%20Refreshing%20%2Frestarting%20the%20browser%20doesn't%20help.%20It's%20a%20matter%20of%20chance%20wether%20I%20can%20see%20the%20library%20or%20not.%20And%20once%20I%20see%20it%2C%20I%20can't%20open%20it%20(in%20different%20pc's%20win-versions%2C%20broswers).%20Sometimes%20it%20can%20take%20to%2020%20minutes%20before%20I%20get%20lucky%20and%20can%20open%20the%20library%20again.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EIn%20this%20video%20I%20made%26nbsp%3B%20(located%20in%20my%26nbsp%3B%20onedrive)%26nbsp%3B%20you%20can%20see%20what%20goes%20wrong%3A%20%3CA%20href%3D%22https%3A%2F%2Ftinyurl.com%2Fy4959p4d%22%20target%3D%22_blank%22%20rel%3D%22nofollow%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Ftinyurl.com%2Fy3r26n8w%3C%2FA%3E%3C%2FP%3E%3CP%3EThe%20problem%20only%20occured%20with%20me%2C%20but%20since%20today%2C%20my%20students%20complain%20that%20they%20have%20the%20same%20problem%3A%20they%20can't%20access%20the%20learning%20materials%20either.%26nbsp%3B%20Since%20the%20whole%20curriculum%20is%20in%20class%20notebooks%2C%20this%20is%20a%20major%20problem.%20Can%20anyone%20help%3F%26nbsp%3B%20Thanks!%26nbsp%3B%20Richard%20de%20Jong%3C%2FP%3E%3C%2FLINGO-BODY%3E
Occasional Contributor

I am a teacher in the Netherlands. Since august 2019, I'm having problems with accessing the library (wich contains the learning materials) in my class notebooks. The items on the left side (= library, collaboration space, student names) don't appear when opening the class notebook (online in browser). This happens on different machines (win 8 pro, win10 enterprise) on different locations (home, school) and in different browsers (firefox, explorer, chrome).   Refreshing /restarting the browser doesn't help. It's a matter of chance wether I can see the library or not. And once I see it, I can't open it (in different pc's win-versions, browers). Sometimes it can take to 20 minutes before I get lucky and can open the library again.

 

In this video I made  (located in my  onedrive)  you can see what goes wrong: https://tinyurl.com/y3r26n8w

The problem only occured with me, but since today, my students complain that they have the same problem: they can't access the learning materials either.  Since the whole curriculum is in class notebooks, this is a major problem. Can anyone help?  Thanks!  Richard

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