Continous spinning when vitalSource talking to OneNote over Web

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Occasional Visitor

I am trying to export some highlighted information in a Text book into OneNote.  VitalSource's Bookshelf program opens a connection window and attempts to connect.  After logging in I get a circle that keeps spinning.  For hours if I let it. 

Its as if Bookshelf is talking to OneNote, but OneNote is a brick wall.  Bookshelf keeps talking, and is getting no response.

 

Here is screen print of what I mean.  It will not advance past this screen, its supposed to ask me what I want to export into OneNote.

 

CoreyWren_0-1598376476394.png

 

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