Chrome Web Clipper doesn't work

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New Contributor

I'm unable to use the OneNote Web Clipper in Chrome.

 

The first attempt to use it (pic 1) shows "Default location," but it gives the error shown in pic 2.

 

The next attempt to use it looks like pic 3, but "Loading notebooks" never goes away.

 

Web searches I've done suggest this is because I have too many items in OneDrive, but I can't find any guidance on what I need to do. Certainly the answer isn't "delete all the files," is it? ...thanks!

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FYI, I had a moment to test this with Edge, and I get the same results, so it's not just a Chrome issue. Any thoughts?