Work account, years of files locked. I have 2fa

Copper Contributor

Someone hacked or user changed password on work account. 

 I go to change password and it says it's locked and to contact admin.

No one at work has admin anymore, everyone was removed. 

In my 2FA account though it shows a credential symbol of the account, does this mean I have admin privileges? Anyway I can get back into this work account? 


Thank you,

James H

3 Replies
Contact Microsoft swiftly. This is a community forum only

how? Ive tried and cant find a number? @Mike Williams 

Don't waste time on this forum. Find someone in your country who can look up a phone directory or use a search engine.