Aug 22 2017 08:18 AM - edited Aug 22 2017 08:19 AM
I have a few users where OneDrive for Business and SharePoint show up twice in the File tab. How do you remove the other user? I tried having them sign out and back in to Office and it may go away for a bit but returns later. See image for example of one user. Thanks in Advance!!!
Aug 22 2017 11:20 AM
You probably need to clean up the registry (HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity\Identities)
Aug 22 2017 11:32 AM
@VasilMichev wrote:You probably need to clean up the registry (HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity\Identities)
Thanks @VasilMichev for this. I'll take a look at their registry settings on this.
Aug 22 2017 12:33 PM
@VasilMichev, I do see two instances just not sure which one to delete.
Aug 23 2017 12:10 AM
I guess both, and then simply re-login to Office.
Aug 24 2017 08:14 AM
@VasilMichev wrote:I guess both, and then simply re-login to Office.
Thanks @VasilMichev, I removed both and it seemed to work and didn't ask for the user to re-login.