Unable to stop sync specific SharePoint Document library

Copper Contributor



I have accidently clicked on sync option from one of the SharePoint site and now I am not able to find the option to stop the sync. I have paused the sync for the time being. If I navigate to OneDrive app>Settings> Account>Choose folders, I am unable to find the folder that is syncing. However I can find the folder in my FileExplorer>Quick Access. I need to stop sync for this particular Document library as the size of the same is almost 150 GB.

3 Replies


To stop syncing a specific SharePoint Document Library, you can follow these steps:

  1. Click on the blue cloud icon in your computer’s taskbar to access OneDrive for Business on your computer.
  2. From the pop-up that appears, click on “More”.
  3. From another pop-up that appears, choose “Settings”.
  4. On the next screen, you will see a list of all the places you synchronize. Most likely you will see your own OneDrive being synchronized, plus any SharePoint document libraries you pressed sync on.
  5. To un-sync, just click on “Stop Sync” next to the location you want to stop synchronizing.
  6. You will then get a confirmation message; just press “Stop Sync” button.
  7. Press “OK” – you are all set. You will see the green checkbox (that you normally see appear over the yellow folder) gone – meaning there is no more synchronization in place and no link between SharePoint document library and your computer.


I hope this helps!

@NikolinoDE I have unlinked OneDrive from my laptop, removed OneDrive app and Teams app, restarted computer. After restart, am seeing the folder structure for Sharepoint, but now in different location under Users. Problem is; when I open my web Sharepoint, it still shows that its syncing--I do not want it to sync to this old / corrupted folder structure, but I no longer have OneDrive on laptop to manipulate through that app.


How do I unlink Sharepoint online from my laptop's old / corrupted Sharepoint folder structure?


If you have unlinked OneDrive from your laptop but are still experiencing issues with the old/corrupted SharePoint folder structure, you can try the following steps to unlink SharePoint Online:

  1. Clear OneDrive Cache:
    • Even after unlinking, there might be remnants of the synchronization left in the cache. You can clear the OneDrive cache by following these steps:
      • Press Win + R to open the Run dialog box.
      • Type or paste the following path and press Enter: %localappdata%\Microsoft\OneDrive\
      • Select all the files and folders in this location and delete them.
  2. Windows Credential Manager:
    • Check if there are any stored credentials related to SharePoint in the Windows Credential Manager. Follow these steps:
      • Open the Control Panel on your computer.
      • Navigate to "User Accounts" and then "Credential Manager."
      • Look for any credentials related to SharePoint or OneDrive, and remove them.
  3. Registry Edit (Advanced):
    • If the issue persists, you might need to check the registry for any remnants. Note that editing the registry can have unintended consequences, so proceed with caution.
      • Press Win + R to open the Run dialog box.
      • Type regedit and press Enter to open the Registry Editor.
      • Navigate to HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity\Identities.
      • Look for any entries related to SharePoint or OneDrive, and delete them.
      • Close the Registry Editor.
  4. Check Online:
    • Visit the SharePoint site online and verify if there are any active sync connections from the web interface. You might be able to manage and unlink them from the SharePoint settings.
  5. Reinstall OneDrive (Optional):
    • If all else fails, you can consider reinstalling OneDrive on your laptop. After reinstalling, you can choose not to set up syncing for the SharePoint library.

Remember to create backups or restore points before making changes to the registry :smile:.