Aug 18 2019 08:11 PM
Hi there,
we have a client who want to use OneDrive for business for editing. someone will use the feature of Make Avalible Offline in OneDrive App. my question is the same user open the same file twice, the OneDrive app will open the local file or it will get the same file from their personal site once again if they want to edit it by using "Open in Word Online". normally if we edit the same file, when we open it in the browser, it should be openned from the web site even though the file has been saved in the local disk (Offline) ... is the concept correct??
Aug 18 2019 09:18 PM
Aug 18 2019 11:12 PM
@ChrisWebbTechso that mean,
first time: I use the feature of "Make Available Offline" --> the file will be saved in the local disk --> I edit it on the word app --> at this time the file come from my disk of mobile device.
second time: I edit the same file but I use the feature of "open in the word online" --> I edit it on the browser, meantime the file will be opened straightly on the browser ( the file will NOT be opened from local disk. even though last time I opened it on the local )
right??
Aug 19 2019 07:57 AM - edited Aug 19 2019 07:59 AM
SolutionNo, just because you make it available offline doesn't mean it'll edit on the local disk, it will only do so if either A. You are offline, or B. You have the option in onedrive client on Office tab "Use Office application to sync Office files that I open" unchecked, this is on by default. So anytime you open a file connected to onedrive, offline sync or not, it will open Online if connected.
Office web always opens online file.
I see what your asking thou, they are not separate, soon as you update the file on Office web, it will sync to your Local file. And vise versa. There is no separate file. If you edit offline on the offline copy local disk, once you get back online it will upload and update the online copy. If you opened on the web and made changes while you edited that offline file while offline, then you will have a sync conflict that you need to correct.
Aug 19 2019 08:09 AM
Thank you for your explanation indeed. put simply, even though we use the function of "Make available Offline" to edit the document, the document still stay online. BUT I am a little bit confusion, how I should explain this mechanism to my client.?? because they always think "available Offline" mean we download the document on our local disk. is there any documents I can refer to??
Aug 19 2019 08:20 AM
Aug 19 2019 08:26 AM
Aug 19 2019 08:36 AM
Aug 19 2019 08:42 AM
Aug 19 2019 08:47 AM
Aug 19 2019 08:53 AM
Aug 19 2019 07:57 AM - edited Aug 19 2019 07:59 AM
SolutionNo, just because you make it available offline doesn't mean it'll edit on the local disk, it will only do so if either A. You are offline, or B. You have the option in onedrive client on Office tab "Use Office application to sync Office files that I open" unchecked, this is on by default. So anytime you open a file connected to onedrive, offline sync or not, it will open Online if connected.
Office web always opens online file.
I see what your asking thou, they are not separate, soon as you update the file on Office web, it will sync to your Local file. And vise versa. There is no separate file. If you edit offline on the offline copy local disk, once you get back online it will upload and update the online copy. If you opened on the web and made changes while you edited that offline file while offline, then you will have a sync conflict that you need to correct.