OneDrive - "Signing in" and does not get any further / guest tenant problem?

Steel Contributor

Hi everyone,


i could not find if this a known problem and maybe because it does not happen that often.


We got invited to a tenant of a customer as guests. All of a sudden after restarting the computer "Onedrive" stays at "signing in". 

It does not sync the own account and it does not sync the customers tenant anymore. 

So i unlinked the whole Onedrive and let the user access it again with the corporate account.

After trying to sync the customer tenant again i get the error:


Can it be that the customer disabled syncing for the guests and this affects the whole OneDrive client?

Would be not that good - because now the colleague has to recreate also the internal sync links.


Best regards


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