Onedrive frozen

Copper Contributor

Anyone know how to fix onedrive saying it's frozen on s24 ultra I have all my storage left only used 1.1mg out of 50g but still keep getting sync files can't access onedrive 

1 Reply

@Jayreams1941 It's hard to debug a problem on a phone based on a single unpunctuated sentence. It could be a hardware issue, network or another app like an antivirus checker interfering. You may need to check with a Sansung service booth.

 

You should still have access to your files via the Web interface or via OneDrive apps on other devices.