Aug 13 2020 05:30 AM - edited Aug 13 2020 05:30 AM
For a few days, I'm getting the following error and the OneDrive for Business (Groove.exe) client crashes :
OneDrive for Business needs to close because of a hardware or configuration problem.
Error description: No such interface supported.
HRESULT: 0x80004002
AssertTag: {changes every time}
I'm wondering if it has anything to do with the latest SharePoint 2016 August 2020 updates (KB4484473 & KB4484476) ?
It feels like they happened around the same time.
(NB: I also started a thread in https://docs.microsoft.com/en-us/answers/questions/66090/onedrive-for-business-grooveexe-critical-er... )
Aug 13 2020 04:42 PM
Aug 13 2020 09:21 PM
@JereckNET I'm having a similar problem that just started today. I have OneDrive for Business and a separate OneDrive set up. Never had a problem until now, same error message:
Uninstalled and reinstalled OneDrive but no change. I'm unable to remove OneDrive for Business. Appreciate any recommendations.
Aug 19 2020 01:11 AM
SolutionI manually updated the Office 365 suite (Outlook/Word/etc . .. > Account Panel > Office Updates > Update Now) and the error has gone away.