OneDrive.exe Application Error ntdll.dll

Copper Contributor

OneDrive application was crashing / restarting multiple times per hour with errors similar to this:


Faulting application name: OneDrive.exe, version:, time stamp: 0xd37e7e7f
Faulting module name: ntdll.dll, version: 10.0.22000.469, time stamp: 0x931cda92
Exception code: 0xc0000409
Fault offset: 0x000000000009326f
Faulting process ID: 0x33f0
Faulting application start time: 0x01d83874f39db484
Faulting application path: C:\Users\xxxx\AppData\Local\Microsoft\OneDrive\OneDrive.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report ID: 58646a89-eb05-428b-afff-bd52e541772b
Faulting package full name:
Faulting package-relative application ID:


I raised this with MS Support for analysis but without a root cause.

Recreating the OneDrive folder structure from scratch has eventually stabilised the situation but it's "destructive".  Would it be possible to for Microsoft to handle this situation more gracefully and report and/or fix OneDrive relate filesystem errors automatically?

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